In response to my recent email to customer service, Blizzard has returned the remaining gold, over 3k of it, to my account. I'll good to go.
So, it pays to speak up. I still advocate dealing with customer service in a polite manner and letting them do their job. Just make yourself heard and make sure they know your frustration.
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The Life & Times of a Small Guild Trying to Find a Home Without World of Warcraft...
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- LRNs - Blog Author & Guild "Cruise Director"
- Nord - The Guild's cornerstone who brought us all together in real life and made us friends.
- Amaeva - Guildmaster & the one who got us into MMO's.
- LRNs - Blog Author & Guild "Cruise Director"
- Nord - The Guild's cornerstone who brought us all together in real life and made us friends.
- Amaeva - Guildmaster & the one who got us into MMO's.
- Cainam - Our resident wildcard.
- Mardigilian - Proof that a person can move half-way around the world and still maintain close friendships via MMO's.
Why the Order of the Serpent?
- Before online MMO's there was table-top role playing. The Order of Serpentis is in homage to many hours of D&D by our merry band.
Why the Order of the Serpent?
- Before online MMO's there was table-top role playing. The Order of Serpentis is in homage to many hours of D&D by our merry band.
What does Heren Lokion mean?
- Roughly translated Elvish for "Order of the Serpent." But a better translation is "Pwner of Dragons."
Contact OrdoSerp?
Contact OrdoSerp?
1 comment:
Grats. Speaking from the other end of the customer service phone, nothing is more effective than calmly and rationally expressing your dissatisfaction. I can understand where Blizz is coming from--restore too much (more than was stolen) and you only encourage carelessness. But it costs them nothing to make you happy and they make plenty of money of you (even moreso since you just bought 2 authenticators).
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