Saturday, December 6, 2008


In response to my recent email to customer service, Blizzard has returned the remaining gold, over 3k of it, to my account. I'll good to go.

So, it pays to speak up. I still advocate dealing with customer service in a polite manner and letting them do their job. Just make yourself heard and make sure they know your frustration.

1 comment:

Mardigilian said...

Grats. Speaking from the other end of the customer service phone, nothing is more effective than calmly and rationally expressing your dissatisfaction. I can understand where Blizz is coming from--restore too much (more than was stolen) and you only encourage carelessness. But it costs them nothing to make you happy and they make plenty of money of you (even moreso since you just bought 2 authenticators).